SANTA CLARA, Calif. - ServiceNow (NYSE: NYSE:NOW), a prominent player in the software industry with a market capitalization ...

ServiceNow partners with OpenAI in a three-year deal to embed ChatGPT-powered AI into enterprise workflows, aiming to boost ...

TORONTO & BARCELONA, Spain--(BUSINESS WIRE)--ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSE: NOW), the AI platform for business transformation, and Five9 (NASDAQ: FIVN), provider of the ...

AI Control Tower will enable enterprises to govern, manage, and secure AI agents, models, and workflows from one unified platform. ServiceNow unveiled a centralized command center the company says ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, a leading provider of cloud contact center software for enterprise businesses, today announced its newest offering for ServiceNow ®, as it continues to extend ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...

Data tends to be siloed in the various systems of record (e.g., CRM) that organizations own. Data is typically considered the foundation of AI. If it is trapped in silos, then AI deployments become ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow is rolling out a unified ...

Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...