Amazon knows that "millions" of people who enrolled in Amazon Prime did so accidentally, and that the cancellation process involves a "labyrinthian mechanism" that thwarts subscribers' attempts to end ...

Amazon reportedly called Prime's complicated cancellation process "Iliad", a new case by the FTC suggests. When you purchase through links on our site, we may earn an affiliate commission. Here’s how ...

If you’ve ever made an Amazon order with a particular seller because the estimated delivery for the item appears to match when you need it, only to be frustrated when a different (later) delivery ...