Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible system that decides whether that item will be resold, donated, dismantled, or ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds.

Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns and quick refunds within 30 days of delivery. As the holiday season ...

Wondering if Amazon is tracking your returns? And why shoppers are getting permanently banned — with no warning? Well, Amazon has a secret algorithm monitoring every single return you make, and it’s ...

Amazon is refunding nearly $1 billion to customers - are you eligible?

Amazon is issuing long-anticipated refunds for some customers. According to USA Today, some customers who had issues with Amazon returns in the past may finally get closure. Per reports, one customer ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Some of America’s top retailers are busy with a new strategy when it comes to the return of products. Walmart and Amazon, two of the retail giants, are among the two that are changing the process of ...