BMC Software wants to bring some social networking magic to the formal world of the IT help desk. “We want to eliminate employees from having to fill out forms,” said Jason Frye, BMC senior director ...

The acquisition, which was expected to close by Feb. 1, should strengthen BMC's service management offerings beyond its traditional enterprise customer base. Magic Solutions, with its Magic Service ...

Transforming IT from a Department of ‘No’ to a Business Enabler BMC Software wants to eliminate the whole notion of a level-one job ticket when it comes to IT support. BMC today unveiled a series of ...

“With the help of BMC's solutions, we can better equip our team members around the world to proactively manage their business activities, minimizing administration tasks, which in turn assist IT to ...