The balanced scorecard revolutionized conventional thinking about performance metrics. When Kaplan and Norton first introduced the concept, in 1992, companies were busy transforming themselves to ...

Question: Is there a shorthand mechanism that any citizen, organization, institution or corporation can use to measure the effectiveness of its fire department? If there were such a tool, what would ...

The results of a “balanced scorecard” was shared with the North Allegheny School Board on Jan. 7, providing a transparent ...

Apply technology to the business setting. Image (C) Tim Sandle. Apply technology to the business setting. Image (C) Tim Sandle. AI is rapidly changing how we live our lives and how we work. From ...

Epstein, Marc J., and J. F. Manzoni. "Implementing Corporate Strategy: From Tableaux de Bord to Balanced Scorecard." European Management Journal 16, no. 2 (April 1998).

The balanced scorecard tracks all the important elements of a company’s strategy—from continuous improvement and partnerships to teamwork and global scale. And that allows companies to excel. by ...

When a multi-billion dollar transportation and airline company sought to get its arms around its unwieldy procurement operation, it turned to a tried-and-true tool to do it: the balanced scorecard. It ...