Cloud computing has transformed the contact centre industry. Like many other businesses the benefits of increased flexibility, lower capital expenditure and reduced operational costs have allowed ...

PARIS, Oct 5 (Reuters) - Aircall, a call centre software company that has been valued at around $1 billion, said on Thursday it was in no rush for a stock market flotation, as it unveiled a new ...

SaaS Labs is a 100% remote startup that builds these products with other remote workforces in mind, especially its Contact Centre as a Service product. The global contact centre software market size ...

Pune, Maharashtra, India, January 19 2021 (Wiredrelease) MarketResearch.Biz –:An extensive and elaborate primary research on Global Contact Centre Software Market report sheds light on numerous facets ...

Pune, Maharashtra, India, July 31 2020 (Wiredrelease) MarketResearch.Biz –: The recent report posted via MarketResearch.Biz on Contact Centre Software market offers critical market insights in ...

(Reuters) - Contact centre company Genesys agreed to buy Interactive Intelligence Group Inc for about $1.4 billion as it looks to build scale in the face of fierce competition in the ...

If your call centre hardware or software isn't serving your business needs anymore, the good news is changing your platform is as easy as can be with no great effort or expense.

PARIS (Reuters) - Aircall, a call centre software company that has been valued at around $1 billion, on Thursday named 41-year old Scott Chancellor as its new chief executive officer. Chancellor, who ...

PARIS, June 27 (Reuters) - Aircall, the call centre software company valued at around $1 billion, said it had exceeded $100 million in annual recurring revenue, and planned to expand in Singapore and ...