Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft has recently announced the 'next generation' of AI product updates across its business applications portfolio, including the launch of the new 'Dynamics 365 Copilot', to provide interactive, ...

The CRM Team, a provider of customer relationship management solutions, is excited about the release of Microsoft Dynamics 365 Copilot. As the world's first copilot in CRM, it brings next-generation ...

Microsoft on Wednesday unveiled several new artificial intelligence capabilities across Dynamics 365 applications and a new solution to help project-centric services organizations transform their ...

My company implements Microsoft products. But, compared to the other CRM applications we implement, Microsoft Dynamics has been the toughest one to sell. Is it because of the features of its CRM ...

Under the new plan, Dynamics 365 Online will start being updated as of this year so that its two major feature updates will hit in April and October -- basically the same time period when Windows 10 ...