Sometimes in life, we have to have conversations that we know will be difficult both for us and for the person we’re talking to. A parent needs to reprimand a wayward teenager, a teacher needs to ...

Performance reviews are a crucial part of any organization’s growth and success. They provide an opportunity to assess employee performance, set goals, and offer constructive feedback. However, not ...

Module Helps Learners Overcome The Most Challenging Aspect of Difficult Conversations: The Emotional Tension That Causes People to Avoid or Mishandle Them FranklinCovey Launches New Module, Navigating ...

Communication is the smartest investment organizations can make to improve performance, culture, and leadership.

As a leader, the art of managing difficult conversations is crucial. The foundation of these discussions should be grounded in an understanding of human psychology to ensure a response that won’t be ...

Is it just me, or does it seem like we’ve regressed, as a society, in our ability to handle conflict? “Conflict” might actually be too strong of a word. It seems like we’re less able to effectively ...

The world has changed dramatically in the near quarter of a century since the first edition of “Difficult Conversations: How to Discuss What Matters Most” appeared. Did people even argue about before ...

While some are jumping for joy at reuniting with their loved ones over food and fun this Christmas, others would rather grab takeout and call it a day at home… alone. Although declining invites may be ...

The holiday season is often portrayed as a time of joy, family gatherings and festive cheer. However, for many, it can also be a period filled with anxiety and tension, especially when it comes to ...

Forbes contributors publish independent expert analyses and insights. Stepping into a managerial role isn’t just about delegation, development, and motivation. It’s about learning how to handle the ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...