Nearly every day you have to have hard conversations at work. Maybe it’s pushing back on your manager’s unrealistic deadline. Perhaps it’s confronting a colleague who consistently interrupts you in ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...

Delivering bad news is one of the most difficult tasks a leader has to perform. It is uncomfortable and sensitive, and most leaders avoid having difficult conversations and giving bad news. However, ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...