Cisco Unified Service Delivery allows service providers to accelerate service delivery and quickly adapt to changing network or customer requirements Cisco this week is expected to unveil a platform ...

While a lot of functionality is making its way to the Internet through the various forms of cloud computing, support for customer service varies widely. James Urquhart is a field technologist with ...

When it comes to cloud computing services, all consumers and businesses should expect to have some basic rights to protect their interests, or so says Gartner. With that in mind, Gartner has created ...

Cloud computing has taken the world by storm, and for good reason. It’s a meaningful, effective way to provide software and computer resources to people around the globe. Hence, enterprises and ...

Since the emergence of technology, major aspects of human lives have been greatly influenced. This influence has led to a shift from the traditional mode of doing things to a more sophisticated mode.

Tremendous opportunity and innovation has been delivered by self-service cloud platforms. But this shift will be peanuts compared to a great technological transition now in the works. James Urquhart ...

The CLOUD act, enacted in 2018, allows US authorities to compel technology companies based in the US to provide them with data stored on their servers anywhere in the world. The law meant that any ...