Some fonts in Microsoft Office are designed to display all letters in uppercase, regardless of whether the Caps Lock is on or off. Copperplate Gothic is one such font. Check this and change the Font.
If the Caps Lock key works in reverse order, press the Ctrl+Shift+Caps Lock keys. This is a shortcut method to reset the Caps Lock key. If this works, you need not try the fixes described below. If ...
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