How can I download my iTunes library? Streaming music from cloud services such as Spotify and Apple Music is great, but sometimes it’s good to know that if your internet connection should falter then ...

Delete duplicate files, ensure linked tracks play in sequence, join tracks when you rip a CD, change the playback volume of a single track, sync to fill your iPod, and use playback-control shortcuts.

Lots of readers are writing in with questions about iTunes 12 and its quirks. In this week's column, I explain how to import single tracks from CDs, which is different in the latest version of iTunes.