A recent survey of 176 IT professionals, along with in-depth interviews with a number of IT professionals, uncovered the fact that over a quarter of network operations centers (NOCs) do not meet their ...

Today I am reviewing a well-known handbook that applies ITIL principles to system and network operations. ‘Visible Ops Handbook: Starting ITIL in 4 Practical Steps’ by Kevin Behr, Gene Kim and George ...

Plug-In Freight Ops™ launches Partner Network enabling freight pros to resell freight tech w/ instant quotes, white-label portals, training & marketing support. Freight pros must quote and book faster ...

At its recent Cisco Live 2025 event, Cisco announced AgenticOps, a transformative approach to IT operations that integrates advanced AI capabilities to enhance efficiency and collaboration across ...

Enterprise IT shops are getting serious about winnowing the tools they use for network capacity planning, monitoring, event correlation, configuration management and more. F5 report highlights the ...

Generative AI is no longer a promise for the distant future for IT departments. It is on its way to becoming a practical tool that will change the way networks are managed. Traditional network ...

The initial allure of cloud computing, with its promises of scalability, cost-effectiveness and simplified deployment, fostered a vision of a cloud-centric future. However, this vision has been ...

Leadership can be a lonely position, and the writers of CIO.com often share insights designed to lighten the load. A good example is a recent article on IT management practices that are certain to ...

LAS VEGAS--(BUSINESS WIRE)--HPE (NYSE: HPE) today announced a transformational vision for hybrid IT operations with ultimate simplicity through GreenLake Intelligence, a new agentic AI framework for ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. Cybersecurity is paramount at airports.