The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Here, Dr. Charles Hagood, president of transformational advisory services at Press Ganey, discusses how hospitals can implement a sustainable, organizationwide process improvement approach that can ...

The Open Pathway process includes an Improvement Process, which is a major quality initiative or project which aims to advance the institution to address present concerns or aspirations. The Quality ...

The Secretary of the Army established the Army Recruiting and Retention Task Force (ARTF) in August 2022 to identify opportunities for long-term change and close the accessions gap. The Army depends ...

In today’s fast-paced world, innovation and growth are key to business success for startups and maturing companies alike. “Processes underpin business capabilities, and capabilities underpin strategy ...

Despite claims processing being at the heart of the what insurers do, there is no standard format, legacy systems abound and some claims still arrive by mail. Yet, up to to 80 percent of all premiums ...

Matt Mong, VP Market Innovation at Adeaca, is the creator of the Project Business Automation category designed for project-based companies. For years the industrial sectors, no matter how specific and ...

With business growth (revenue growth and adding more customers, products and services), everything becomes more complex. When left unchecked, fractures begin to appear, and soon things start to break.

How to Keep Prices Low Without a Low-End Average Product. Businesses experience the persistent tension between minimizing production costs as a best practice and delivering sufficient product... What ...