The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

Organizations with effective problem-solving techniques mostly use knowledge transfer and communication in an informed and more natural way. The downside of his approach is that employees and teams ...

People’s fear of intelligent machines taking over the world has long been a popular theme in science fiction. Neuromancer, Blade Runner, Westworld and The Matrix are just a few of the movies, TV shows ...

Looking to enhance your project management skills? Check out our list of the best online project management courses that offer comprehensive training. Are you looking for the best project management ...

In a recent webinar, Kate Leggett from Forrester discussed what it takes to support your contact center agents with the right knowledge management. Customer expectations are changing. Today’s ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Building, collecting, transferring, sharing, preserving, maintaining and utilizing knowledge is essential to developing and keeping the necessary technical expertise and competences required for ...

Nuclear technology requires a high level of technical expertise and experience that must be developed and kept available for current and future generations. The Section assists Member States and the ...