All around the world, educators of all kinds — from grade-school teachers to college professors — are fretting about ChatGPT. Suddenly, every single student has easy access to a technology that will ...

AI-powered, interactive knowledge bases are transforming static documentation into dynamic, contextual experiences that learn from every user interaction.

Have you ever watched someone step off a boat, and it immediately started leaning to one side or even capsizing because their weight was keeping it balanced? The same thing can happen in companies.

Rather than wax philosophical about what knowledge is, let’s let it be any information that can further an organization’s goals. If managing IT can be compared to herding cats, managing knowledge is ...