What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

Write short sentences. Avoid jargon. Use short, simple words. Those are some of the writing tips offered from a new federal Web page offering guidance to agencies on how to comply with the new Plain ...

Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...

The Senate unanimously passed a bipartisan bill on Wednesday to override an existing law and update requirements for government agencies to write communications in easy-to-understand language.

In an earlier post, I wrote about the ambiguity that inheres in the use of the word “shall”. In researching the topic, I discovered that last fall, President Barack Obama signed the “Plain Writing Act ...

A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

Plain language summaries (PLSs) have emerged as an essential tool in bridging the gap between specialised research and non-expert audiences. In the fields of psychology and health communication, these ...

This is the first time ProPublica has produced a translation into plain language. We’ve increasingly seen newsrooms experiment with accessibility, including The New York Times’ Braille and audio ...