At its annual user conference this month, Qualtrics revealed a slew of new features for its flagship Experience Management (XM) Platform, a data collection and analysis tool used in some 2,000 ...

Qualtrics' President of AI, Gurdeep Pall, believes the company's repository of human sentiment data could position it to move beyond traditional experience management into higher-value business ...

Former Microsoft executive Julie Larson-Green is joining data-research startup Qualtrics as chief experience officer, overseeing product design and employee-related operations like hiring and ...

Measuring business traveler "feelings"—or "sentiment," in business parlance—at scale is the goal of a new set of feedback collection and reporting tools called Concur Experience Optimizer announced ...

Research teams still using basic AI functionalities are four times more likely to lose organizational influence than teams embracing purpose-built AI for market research—and the competitive gap is ...

Seasoned Tech Leaders Webb Stevens and John Thimsen Join Mason as CEO and CTO, Bringing Decades of Expertise in Accelerating Company Growth SEATTLE--(BUSINESS WIRE)--Mason today announced the ...

The technology industry is fond of creating new acronyms, buzz phrases and decorative confetti in an attempt to describe new use paradigms and platforms. Among the current favorites is ‘experience’, ...

SAP just poneyed up $8bn for Qualtrics, a company that provides analytics in the customer experience space. Does it make sense? Well yes - but only if companies actually care in the first place. Late ...