It's become increasingly common for restaurants to charge customers' credit cards even before they step foot into an establishment, let alone order food or drinks. Referred to as a "reservation fee" ...

How do you tell that your plane ticket is real? If it checks out on the airline’s website, you’re good to go, right? Don’t be sure. Fraudsters are abusing a little-known but decades-old technicality ...

After a long drive from Buffalo to Gananoque, Ontario, Adam Cole's hotel delivered some bad news for him: His reservation was "gone." "I had a confirmation from my travel agent," says Cole, director ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

The drama started on New Year’s Day, inside the cloistered walls of the private Facebook group PHILAQUEENS. Reservations for ...