As a report reveals staff in electrical stores know nothing about their products, are other High Street staff any better? Charlotte Kemp went undercover to find out. After spotting an advert in the ...

Can Alexa help shoppers in large, retail stores where store associates are spread out and often hard to find? That’s the premise behind the hack, “Alexa Shop Assist,” presented today at the TechCrunch ...

Shopify is taking Kit, the virtual assistant it acquired last year and making it free to all members on its platform, as a basic part of their merchant services. That’s a big deal for the previously ...