"Our door is always open to address any issues individuals have," added Tom Elvidge, General Manager of Uber London. Drivers at ride service Uber held a small-scale protest in London on Thursday, ...

Drama has ensued online after an Uber driver went viral for how she handled an interaction with a passenger. In summary, the Uber driver refuses to give a ride to a passenger due to their size. The ...

The company monitors passenger feedback for risky driver behavior. Some accused of serious sexual assault had prior records of complaints. Credit...Illustration by Max-o-matic; Photographs by Andres ...