Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami, Florida. Steve Lieber, VP franchise development ...
On February 27, 2025, the Federal Communications Commission (FCC or Commission) adopted an Eighth Report and Order (Order) expanding the Commission’s rules targeting illegal robocallers. The Order ...
In this second installment of Wiley’s series on fraud and scam prevention, we focus on the Federal Communications Commission’s (FCC) continued regulatory and enforcement efforts on illegal and ...
Operation Robocall Roundup launched nationwide this week, as a coalition of 51 attorneys general sent warning letters to 37 voice service providers, demanding they immediately take action to stop ...
Forbes contributors publish independent expert analyses and insights. The transition to AI voice agents is happening faster than analysts expected. Gartner's Tom Coshow noted that AI voice agents with ...
Can you tell a human from a bot? In one survey, AI voice services creator Podcastle found that two out of three people incorrectly guessed whether a voice was human or AI-generated. That means that AI ...
Voice technologies are becoming more than just a convenience today. They have evolved from simple voice commands to dynamic tools that redefine how we connect with machines and each other. These ...
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