Amid rising complaints from air travellers related to web check-in, IndiGo on Saturday said that the process is "not mandatory". The Indian airline, however, recommended its passengers to web check-in ...

The government Monday said it was reviewing airlines’ decision to charge passengers for any of the seats selected at the time of web check-in to ascertain whether the move is in compliance with ...

Amid a spike in reported complaints of airlines forcing passengers to opt for a paid seat, IndiGo on Saturday clarified that web check-in is not a mandatory requirement but is recommended to the ...