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NEW YORK--(BUSINESS WIRE)--Bantam Live, a leader in web-based collaboration workspaces with "social CRM" and Facebook-like "activity streams" for small businesses today unveiled its latest advertising ...

Maintain your relationship with customer in just $5 dollars per month! Picnic CRM, a simple but effective web-based customer relationship management (CRM) software has begun to offer its ...

CRM options, both old and new. Find one that fits your practice. Every once in a while an idea for a software solution catches on and spreads from one software maker to others. Such has been the case ...

At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

Every great business starts with a strong relationship; if your goal is to build a sustainable business, then constructing solid relationships is critical. Building a solid relationship begins with ...

While a show like CRM Demo may seem like it would encompass a narrow category of products, there was actually a multitude of vendors offering more traditional call center products with a CRM spin.

Web-based CRM also enables agents to escalate calls to more experienced employees. For example, Oracle (Redwood City, CA) works with the US Navy's Department of Personnel, which opened a call center ...