Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Ooma Office delivers nearly all the features a small business could ask for in a VoIP PBX, at a very affordable price. Every business must interact with its customers via the telephone at some point.

Enterprise instant messaging (IM) and Web conferencing already exist together in several packages on the market. Now little-known eDial Inc. is adding the telephone to the mix. The Waltham, ...

BT has partnered with a U.S. company, RingCentral, to offer an Internet-based phone system in the U.K. that’s easy for small and medium-size businesses to configure and maintain. RingCentral’s ...

Microsoft on Sunday introduced phones, headsets and other devices that work with its software with the intention of replacing the traditional office phone and delivering e-mails, instant messages and ...

SEATTLE (Reuters) - Microsoft Corp. sees the shift by business organizations to Web-based phone systems running on its software to generate "billions" of dollars in revenue for the company, a top ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. To bring advanced communications to an expanding operation ...

Many small advisory firms are operating leanly these days, especially in manpower, but thanks to technology, they can appear equal to their larger peers. By offering the same products and services as ...

Internet-based telephone services are still very inferior to traditional phone connections in reliability and sound quality, according to an extensive study that judged Vonage and AT&T CallVantage ...