What Is Web 2.0? Web 2.0 is a term used to refer to the second stage of the Internet, which has more user-generated content, greater usability for end-users, a more participatory culture, and more ...

Is social media/Web 2.0 for retail just hype or an essential part of doing business in the 21st century? Web 2.0 includes leveraging social commerce on Web sites, blogging/podcasting, and ...

The online retail game has changed — again. Your customers’ expectations are increasing. Will you meet them? Or will you miss them? A revolution is taking place online. New Web technologies are ...

Tim O'Reilly thinks that Web 2.0 explains the way to build the big online businesses of the future. Nick Carr, however, is right to point out that this is simply one strategy among many. Matt Asay is ...