We've been seeing signs of an upcoming chatbot-based support feature in the Apple Support app, and it turns out it's already in testing. Some iPhone users have access to an early preview of the ...

Apple's new AI-powered Support Assistant hasn't officially launched for everyone, but some users are able to test an early preview. In July, we learned that there was a strong likelihood that Apple ...

Apple needs an IT Knowledge API. It gives device management service vendors official support data to power accurate, ...

Early iOS 27 rumors hint at a surprising shift in Apple’s strategy that could change how your iPhone feels in 2026.

In late 2023, Apple finally added RCS support for the iPhone. RCS – or Rich Communication Services – is a communications standard for messaging, supported by most Android phones, offering features ...