Features include proactively automating customer support, identifying business patterns, and adapting policies at scale.

The State Housing Company Limited (SHC) has inaugurated a 24-hour premium and express service centre as part of measures to improve service delivery, strengthen customer confidence and align public ho ...

California's new Right to Human Customer Service Act would require large businesses to provide human customer service ...

Three businesses along the East Coast received consecutive Talk Awards for their award-winning customer service.

'This year, 14 providers weren’t rated highly enough by their customers to be eligible for WRP status: 118 118 Money, Aqua, Asda Money, Capital One, Halifax, John Lewis, Klarna, MBNA , NatWest, Royal ...

Now with a workforce of 380 employees, Ross Express shares how nearly 80 years of LTL success is built on partnerships and ...

National Express say it remains "fully committed" to serving Weymouth and the south west as assurances are made on local services for ...

The Social Security Administration is making major strides towards improving its customer service, especially with its ...

Passengers can no longer travel directly from Salisbury to Heathrow Airport or London Victoria via a National Express service due to low ...

Express Logistic International Pvt. Ltd., Cargo GSSA Thai Airways International, held its Customer Event at the Kathmandu Marriott Hotel, Kathmandu, to honour and thank all customers for their support ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

10 Roads Express said Dec. 1 it will shut down after losing the U.S. Postal Service as its primary customer and beginning to wind down operations. The carrier lost 70% of revenue as USPS shifted to ...