The Jim Thorpe Area High School Future Business Leaders of America is asking the community to put pen to paper to write ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Independent RIAs face many challenges, but advisors with first-hand experience say one stands out: balancing personalized service with the demands of growth. Processing Content Financial Planning's ...

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s customer service operations. The company is working to sell AI features that ...

September 08, 2025 - There's little debate that AI is saving time spent on routine legal tasks — a lot of it. One study notes results from pilot projects show associate time spent on a complaint ...

SALISBURY — Students from Rowan-Cabarrus Community College recently attended the 2025 Future Business Leaders of America Collegiate National Leadership Conference in Dallas, Texas, where associate in ...

Has Vanguard Fixed Its Customer Service Problems? Dan Lefkovitz: The question that’s probably top of mind for a lot of our listeners: Where do things stand with regard to the customer service ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

Twenty-four Anacortes High School students traveled to Bellevue last month to compete in the Future Business Leaders of America State Leadership Conference, returning with a state championship and ...

Bridget Carey is an award-winning reporter who helps you level-up your life -- while having a good time geeking out. Her exclusive CNET videos get you behind the scenes as she covers new trends, ...