BOSTON — Massachusetts is moving forward with the adoption of chip and tap-enabled Electronic Benefit Transfer (EBT) cards, ...

State Medicaid agencies already can struggle to keep enough staff to help people sign up for benefits and field calls from ...

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Some states already don't have enough staff to quickly process Medicaid applications and answer enrollees' phone calls.

The Healey-Driscoll Administration has started notifying Massachusetts retailers to prepare for this upcoming change by updating their Point-of-Sale (POS) system to accept the new chip and/or tap EBT ...

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The rollout follows fraud investigations and whistleblower claims of weak oversight in Massachusetts’ benefits system.