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CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built on LAMs. Enterprise customer experience softwares have increasingly leaned ...

A Linux-based command-and-control (C2) framework capable of long-term intrusion across cloud and enterprise environments has been further analyzed in new research. Known as VoidLink, the malware ...

The Zeroday Cloud hacking competition in London has awarded researchers $320,000 for demonstrating critical remote code execution vulnerabilities in components used in cloud infrastructure. The first ...

PythoC lets you use Python as a C code generator, but with more features and flexibility than Cython provides. Here’s a first look at the new C code generator for Python. Python and C share more than ...

In response to a resource-intensive, fragmented customer experience, Aterian began shifting all its customer experience (CX) interactions to the Genesys Cloud platform a year ago. A consumer products ...

Striking Genesys nurses on the picket line in Grand Blanc Management at Henry Ford Health has announced it is unilaterally imposing a new contract on 700 nurses and case workers at Genesys Hospital in ...

You can access the Gemini API key for free and without having to set up cloud billing. Google has made the process straightforward. Currently, Google is offering Gemini Pro models for both text and ...

Genesys Xperience 2025 is scheduled for September 8–10, 2025, at the Gaylord Opryland Resort & Convention Center in Nashville, Tenn. The event offers both in-person and virtual attendance options for ...

Genesys brings CX leaders to Las Vegas for AI, cloud and customer experience strategies in September 2026. Genesys Xperience Las Vegas 2026 will take place September 1–3, at Wynn Las Vegas in Nevada.