Qualtrics appointed Jason Maynard as Chief Executive Officer and Board member on Feb. 3, 2026, as the experience management company advances AI initiatives and pursues a pending $6.75 billion ...

The MVPs span three categories: 120 Technology, 37 Strategy and 56 Ambassador. Eleven recipients reached 10-year status, ...

Twilio Programmable Voice enables Genspark's AI agent to place real-time calls on behalf of users worldwide, automating real-world tasks, including customer service inquiries, across 40+ countries ...

ActiveCampaign, a leading autonomous marketing platform, today announced the acquisition of Feedback Intelligence, an AI evaluation and analytics tool that turns raw conversations into actionable ...

Consent asymmetry and “opt-out hurdles” are drawing fines. The compliance gap is technical, not legal language.

New SaaS product standardizes data structure, ingestion and delivery and helps prepare digital experiences and e-commerce sites for agentic AI Odense, Denmark, 3rd February 2026, Umbraco has launched ...

The problem isn’t tools or data volume. It’s architectures, decision cycles, and how teams are built to respond.

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

ai12z on Feb. 2 launched a platform update introducing "vibe coding," a natural language interface that according to the ...

AI customer support startup secures funding to expand enterprise concierge platform amid surging agentic AI adoption.

B2B renewals are won or lost 180 days before the contract expires. Dow serves as the gold standard for linking experience to commercial growth.

Data quality determines AI success. Data infrastructure quality, not technology sophistication, determines AI success, with ...