Call Center English Conversation: Mock Call đź“ž for Health Insurance
6:24
Call Center English Conversation: Mock Call đź“ž for Health Insurance
71K viewsFeb 14, 2024
YouTubeSingle Step English
Customer Service Sample Call - Product Refund
5:58
Customer Service Sample Call - Product Refund
3M viewsDec 4, 2018
YouTubeMagellan BPO
Mock Call #21: Technical Support Sample Call
6:13
Mock Call #21: Technical Support Sample Call
89.8K viewsMay 19, 2022
YouTubeJeline Bracamonte
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Shipping Trouble Mock Call
6:30
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Shipping Trouble M…
89.2K viewsApr 7, 2022
YouTubeSingle Step English
Call Center Sample Calls: E-Commerce Store
2:07
Call Center Sample Calls: E-Commerce Store
68.4K viewsApr 3, 2014
YouTubeSpecialty Answering Service
Improving Customer Service Skills: Call Center Training Mock Call for a Life Insurance Company
8:07
Find in video from 02:44Call Center Agent and Customer
Improving Customer Service Skills: Call Center Training Mock Call for …
20K viewsMar 2, 2023
YouTubeSingle Step English
Mock Call Sample Recording With Call Flow Guide: PART 1
16:33
Find in video from 01:03Call Center Agent Interaction
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M viewsJul 19, 2020
YouTubeKwestyon
9:27
Call Center Training | Role Play for Credit Card Customer Service
101.8K viewsDec 30, 2022
YouTubeSingle Step English
3:17
Mock Call Sample Recording: PART 1
133.8K viewsJul 17, 2020
YouTubeCristine Asis
20:10
How to Empathize in Call Center Customer Service | Scripts, Mock …
250.4K viewsApr 3, 2023
YouTubeKwestyon
7:53
7 Step Call Flow Strategy for Contact Centers
8.5K viewsJun 7, 2024
YouTubeMyra Golden
10:48
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Phone Company
386.3K viewsOct 31, 2022
YouTubeSingle Step English
8:34
Find in video from 00:16Calling the Superstore
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | How to Speak with …
161.5K viewsNov 23, 2021
YouTubeSingle Step English
8:16
English for Call Centers 🙋🏻‍♀️ | Role Play Practice
987K viewsMar 16, 2021
YouTubeSingle Step English
3:05
Find in video from 02:44Conclusion and Call to Action
10 Call Center Acknowledgment, Empathy, and Reassurance State…
309.2K viewsNov 21, 2018
YouTubeRea Ninja
1:18:45
Professional Phone English: Confident Calls Made Easy | B1–B2
15.9K views6 months ago
YouTubeLove English Lab
5:06
Find in video from 00:10Calling Express Delivery Services
Controlling Difficult Customers: Mastering Call Center Role Play C…
13.1K viewsOct 5, 2024
YouTubeSingle Step English
19:40
100 EMPATHY STATEMENTS FOR CALL CENTERS AND CUSTOMER …
183.8K viewsDec 7, 2021
YouTubeCall Center Academy
7:08
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Banking and Finance
141.1K viewsJul 27, 2021
YouTubeSingle Step English
12:31
Every Call Center Agent Should Master These Voices
132.4K viewsJul 17, 2023
YouTubeKwestyon
4:27
Find in video from 04:02Conclusion and Call to Action
5 Tips for Expressing Empathy Over the Phone | Online Call Center Ag…
518.8K viewsJul 21, 2020
YouTubeBenchmarkPortal
11:05
The Most Important Call Center Metrics to Track
3K viewsFeb 16, 2024
YouTubeCall Center Studio
39:31
Find in video from 06:03Why Do You Want To Work In A Call Center?
Call Center Interview Questions and Answers for Beginners
2.1M viewsMar 8, 2021
YouTubeKwestyon
11:52
Find in video from 04:13First Call and Team Huddle
DAY IN THE LIFE OF A CALL CENTER AGENT | Jen Barangan
2.6M viewsJul 2, 2022
YouTubeJen Barangan-David
11:08
10 Types of Call Center Job Interview Questions
443K viewsOct 8, 2022
YouTubeKwestyon
3:01
Find in video from 01:07Examples of Empathetic Communication
CALL CENTER TRAINING: EXAMPLES OF EMPATHY STATE…
76.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
20:11
How to Pass CALL CENTER EMPLOYMENT ASSESSMENT TES…
46.9K viewsJan 18, 2023
YouTubeOnline Training for Everyone
8:44
Effective Customer Service Scenarios for Call Center Training …
12.4K viewsSep 12, 2023
YouTubeSingle Step English
0:43
3 essential call center KPIs for customer excellence
908 viewsSep 25, 2024
YouTubePeopleware
2:59
Top 10 Customer Satisfaction Skills That Call Center Agents Must Have
17.8K viewsJul 2, 2023
YouTubeMEBS Call Center Philippines
See more videos
Static thumbnail place holder

Short videos

0:24
Mastering Call Control Techniques - call center ag…
741 viewsDec 23, 2024
YouTubeTrainingCourseMaterial
1:53
Effective Customer Communication Technique…
3.7M viewsOct 8, 2024
TikTokthecallcenterseries
0:15
Mastering Call Control for Efficiency - call center age…
874 viewsDec 23, 2024
YouTubeTrainingCourseMaterial
0:26
Infintech Designs - AI Customer Service Call Exa…
1.4K views4 months ago
YouTubeBrian Hong
AI Handling Customer Service Calls
316.5K viewsSep 20, 2024
TikTokkwestyon
1:04
Hilarious Customer Service Skit | Dealing with Difficult …
293.8K viewsFeb 19, 2024
TikTokthecallcenterseries
0:43
3 essential call center KPIs for customer excellence
908 viewsSep 25, 2024
YouTubePeopleware
2:22
C1 English Listening Practice for Call Centers - Delivery I…
970 viewsFeb 5, 2025
YouTubeCall Center Academy
0:46
WATCH THIS: Example of Agentic Ai for Call Centers!
94 views3 months ago
YouTubeRTG Call Center Solutions
1:06
How To Improve Sales Calls With ChatGPT, Step By Step
362 views5 months ago
YouTubeKarie Kaufmann
0:41
Improving Call Center Life: Tips and Insights
339.4K views2 weeks ago
TikTokmnoxhello
1:05
Hilarious Customer Service Comedy | Unforgettable Cal…
4.2M viewsJan 6, 2024
TikTokthecallcenterseries
0:58
How AI Virtual Agents Can Reduce Average Handle Ti…
795 viewsMar 20, 2024
YouTubeSmartAction by Capacity
1:01
Karen vs. Rye | Dealing with Customers in a Call Center
725.2K viewsFeb 13, 2024
TikTokthecallcenterseries
0:48
CALL CENTER INTERVIEW QUESTIONS! (How to PAS…
32.7K viewsMar 4, 2025
YouTubeCareerVidz
0:39
Erlang C formula and calculator - a must for call …
2.5K viewsAug 29, 2024
YouTubePeopleware
0:57
Best Tips for Call Center Success | True Story ✨
262 views5 months ago
YouTubeConfie Mx
1:17
Inside the 911 call center handling Nancy Guthrie tips
24.6K views3 weeks ago
YouTubeCNN
0:08
Call Center Interview Questions and Answers | C…
926.2K viewsSep 18, 2024
YouTubeKnowledge Topper
0:06
Call Center Interview Questions and Answers | C…
556.5K viewsFeb 25, 2025
YouTubeKnowledge Topper
Static thumbnail place holder